Welcome to Gaur Craft! We are committed to delivering your order accurately, in good condition, and always on time. Below is our shipping policy to help you understand our procedures and timings.

General Shipping Information

• Processing Time: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
• Shipping Days: We ship orders Monday through Friday, excluding holidays.
• Shipping Confirmation: You will receive a shipping confirmation email once your order has shipped containing your tracking number(s).

Shipping Rates & Delivery Estimates

We offer various shipping options to meet your needs best. Shipping costs are calculated at checkout based on the weight of the items and the destination.

1. Standard Shipping (5-7 business days):
   
   • Flat Rate: ₹499
   • Free for orders over ₹5,000
2. Expedited Shipping (2-3 business days):
   
   • Rate: ₹1,299
3. Next-Day Shipping (1 business day):
   
   • Rate: ₹2,499

Delivery delays can occasionally occur. Please note that the above timeframes do not account for any potential delays caused by third-party shipping companies.

International Shipping

Currently, we do not offer international Shipping. We only ship within India.

Shipment to P.O. Boxes or APO/FPO Addresses

We ship to addresses within India, including P.O. Boxes and APO/FPO addresses.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Returns and Exchanges

For information on returns and exchanges, please visit our Returns and Exchanges Policy.

Contact Us

If you have any questions regarding Shipping or need further assistance, please get in touch with our customer service team.

Gaur Craft

(firm name)

EMAIL: ______
ADDRESS: ______
PHONE: _____
BUSINESS REGISTRATION NUMBER: ____